1. Introduction
At G4SKRLNS ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (g4skrlns.com), use our services, or interact with us in any way.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address, and other similar contact data.
- Account Information: Username, password, account preferences, and other information related to your account with us.
- Payment Information: Credit card details, billing address, and other financial information necessary to process payments (Note: credit card information is processed through secure third-party payment processors).
- Health Information: Sleep patterns, health history, and other information you provide during sleep assessments, consultations, or when using our services.
- Demographic Information: Age, gender, occupation, and other demographic details you choose to provide.
- Communications: Emails, chat messages, form submissions, survey responses, and other communications with us.
2.2 Technical Information
When you visit our website, we may automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers, and other technical information about your device.
- Usage Data: Pages visited, time spent on pages, links clicked, and other interactions with our website.
- Location Data: General location information based on IP address.
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our website. For more details, please see our Cookie Policy section below.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing Services: To deliver the services you request, process transactions, and maintain your account.
- Personalization: To customize content, recommendations, and user experience based on your preferences and needs.
- Communication: To respond to your inquiries, provide customer support, and send administrative information.
- Marketing: To send promotional communications, updates about our services, and other marketing materials (you can opt out of marketing communications at any time).
- Improvement: To analyze and improve our website, services, and business operations.
- Research: To conduct research and analysis to better understand sleep patterns and improve sleep solutions (in anonymized or aggregated form).
- Security: To protect our website, services, users, and business from fraud, unauthorized access, and other security concerns.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
- Sleep Specialists and Healthcare Professionals: When necessary to provide our services, such as sleep coaching or consultations (with your consent).
- Business Partners: Strategic partners who offer complementary products or services, when you have given consent or when necessary to provide the services you requested.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, where personal information may be transferred as a business asset.
- Protection of Rights: When we believe disclosure is necessary to protect our rights, safety, or property, or that of our users or others.
We do not sell your personal information to third parties for their own marketing purposes.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your information in certain circumstances.
- Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
- Objection: You can object to our processing of your personal information in certain circumstances.
- Withdraw Consent: You can withdraw your consent at any time where we rely on consent as the legal basis for processing.
To exercise these rights, please contact us using the information provided in the "Contact Information" section below.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence, where privacy laws may not provide the same level of protection. When we transfer your personal information to other countries, we will ensure that appropriate safeguards are in place to protect your information and comply with applicable data protection laws.
8. Children's Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Cookie Policy
9.1 What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
9.2 Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
- Analytical/Performance Cookies: Help us understand how visitors interact with our website, allowing us to improve its functionality.
- Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
- Targeting/Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of advertising campaigns.
- Third-Party Cookies: Set by third-party services that appear on our pages, such as social media plugins or analytics tools.
9.3 Managing Cookies
You can control and manage cookies in various ways:
- Through our cookie consent tool when you first visit our website.
- By adjusting your browser settings to refuse cookies or alert you when cookies are being sent.
- By using opt-out links provided by analytics and advertising services.
Please note that disabling certain cookies may affect the functionality of our website and your user experience.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised "Last Updated" date. Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
G4SKRLNS
5 King Ramp, Rubyburgh, L15 6UE
United Kingdom
Email: privacy@g4skrlns.com
Phone: +440787369000
